If it is done well, customer support can be a massive competitive advantage for
your business.
While I can’t claim to be an expert on customer support, I feel well positioned
to
(Cover photo: December, 2013 — Packing mailing tubes for Teach Starter’s free
poster promotion in January.)
Before Teach Starter [https://www.teachstarter.com/] ever existed, I always knew
that I wanted to start
Starting a business can be a scary proposition. The odds are overwhelmingly
stacked against you.
According to the Australian Bureau of Statistics
[http://www.abs.gov.au/ausstats/abs@.nsf/mediareleasesbytitle/950EC94DB899312ECA2573B00017B8F4]
, more
For five years I spent all but a handful of days working on the development of
the Teach Starter website [https://www.teachstarter.com/]. As technical
co-founder, it was my job to continually
